Word.now Security & Privacy - How We Protect Your Data

Word.now never auto-sends, never trains AI on your text, and only connects to your inbox if you explicitly choose to. Privacy constraints came first — the product was designed around them.

No account required for the free tool · Connect your inbox only when you choose to

Never sends email on your behalf
Never trains AI on your text
Never stores session text
Inbox access only with your permission
Payments handled by Stripe — we never see your card
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Word.now AI email security - Designed to protect your privacy

You control what we access

Word.now connects to your inbox only with your explicit permission. You decide which features to enable and what access to grant. Connect or disconnect at any time from your account settings. We request only the permissions each feature actually needs - Nothing more. For non-Gmail and non-Outlook accounts, see how custom email setup works.

Drafts only - You always press send

Word.now produces a draft using our email reply generator. You copy it, edit it, and send it yourself. The tool has no ability to send email on your behalf, and that will never change. You stay in complete control of what goes out.

Your text never trains AI models

Text you submit to generate a reply is used to produce that reply and nothing else. It is not stored beyond the session, not shared with third parties, and not used to train or fine-tune any AI model - Ours or anyone else's.

Privacy is not a feature.
It is a constraint we design around.

Most email AI tools ask you to trust them with your inbox first and explain why later. We built Word.now the other way around - Privacy constraints came first, and the product was designed to work within them.

Privacy by design

Every feature is assessed for its data footprint before it ships. If a feature would require storing email content or accessing your inbox, we look for an alternative approach that achieves the same result without the privacy cost.

Minimal data collection

We collect only what is necessary to run the service. Account data is limited to email and billing. Writing examples you save for your reply identity are stored securely under your account and can be deleted at any time from your settings.

Transparency over trust

We prefer to describe exactly how the product works rather than ask you to take our word for it. If you have a question about how specific data is handled, contact us and we will answer it directly. For a vendor-neutral checklist of what to verify before connecting any AI tool to your inbox, read is AI email safe?

How we protect the data we do hold

Word.now's privacy model minimizes data collection by design. For the data we do handle - Account information, saved writing examples, payment details - We apply standard security practices across the board.

Encrypted in transit and at rest

All connections use HTTPS with TLS 1.2+. Data stored at rest - Including account records and saved writing examples - Is encrypted at the storage layer.

Payments handled by Stripe

Word.now never stores card numbers, CVCs, or raw payment data. All billing is processed by Stripe, a PCI DSS Level 1 certified payment provider.

Access controls and least privilege

Internal access to production systems is restricted on a need-to-know basis. No single person has broad access to user data as a matter of routine.

Delete your data, any time

Saved writing examples can be removed from your account settings one by one or all at once. Account deletion removes all associated data. Contact us if you want to confirm what is held and request removal.

Transparency

Have a specific question about how your data is handled?

Our privacy policy covers data collection, retention, and your rights in full. If something is unclear or you want a direct answer about a specific scenario, our team responds to security and privacy questions within one business day.

Security and privacy - Common questions

Only if you choose to connect it. Some features - Like the free email reply generator - Work entirely from text you type directly, with no inbox connection required. When you do choose to connect your inbox for other features, Word.now requests only the specific permissions that feature needs. You can revoke access at any time from your account settings.
Text submitted to generate a reply is used to produce that reply and is not stored beyond the session. If you are on the Pro plan and save writing examples to your reply identity, those examples are stored securely under your account and are visible only to you. You can delete them at any time from your account settings.
No. Text you submit to generate a reply is not used to train or fine-tune any AI model - Ours or any third-party provider. Writing examples you save to your reply identity profile are used only to inform your own drafts and are not shared or used for training purposes.
No. Word.now generates draft text that you copy into your email client. The product has no mechanism to send email. You write, review, edit, and send every message yourself.
Yes. Word.now processes personal data in accordance with GDPR requirements. We collect only the data necessary to run the service, provide clear information about how it is used, and honor deletion requests. If you have a specific compliance question, contact us and we will respond directly.
All payments are processed by Stripe, a PCI DSS Level 1 certified provider. Word.now never sees, stores, or handles your card number or CVV. Stripe handles everything and provides the billing infrastructure. You can review invoices and manage your subscription from your account dashboard.
If you cancel your Pro subscription, your account remains accessible until the end of the billing period. If you close your account entirely, your saved writing examples and account data are deleted. You can also request deletion of specific data at any time by contacting us - You do not need to close your account to do this.
Internal access to production systems and user data is restricted on a least-privilege basis. Staff access email-level data only when required to investigate a specific support issue and with the account holder's knowledge. No one has routine broad access to user writing examples or submitted text.

Try Word.now - No inbox access, no sign-up required.

The reply generator is free to use. No account, no email connection, no strings.